Patient FAQs
Patient Frequently Asked Questions
How does the know error® system help biopsy patients?
Waiting for your biopsy results is certainly a stressful process. With the know error® system, you can be certain that the test results are based on your tissue samples and proceed confidently with the recommended treatment.
Why do you need my DNA?
Your DNA plays an important part in the biopsy evaluation process. With a reference sample of DNA (taken via cheek swab at the time of your procedure), physicians using the know error® system can confirm that any malignant samples identified during the evaluation are, in fact, your samples.
Will my DNA information be confidential?
All of your personal information is protected by the Health Insurance Portability and Accountability Act (HIPAA), a U.S. law designed to provide privacy standards to protect patients’ medical records and other health information available to health plans, doctors, hospitals and other health care providers. Developed by the Department of Health and Human Services, these standards provide patients with access to their medical records and more control over how their personal health information is used and disclosed. Click here to review our comprehensive privacy policy.
What are the risks of not using this system?
Although diagnostic mistakes are rare, when they do occur, the consequences can be devastating. One patient may receive unnecessary treatment while the other’s cancer remains undiagnosed. The know error® system dramatically reduces the incidence of Specimen Provenance Complications (SPCs) – and identifies otherwise undetected SPCs – so that diagnostic mistakes are minimized.
